Refund policy

We want you to be satisfied with your casual apparel purchase from Dealbabad. If you need to request a return or refund, please review the following policy.

1. Return Request Period

You may submit a return request within 30 calendar days from the date your order is marked as delivered.

2. Return Conditions

Returned items should generally meet the following conditions:

  • Items should be unused and undamaged.
  • Original packaging, accessories, and related items should be retained whenever possible.
  • Items should be kept in reasonable condition for return.

Certain items may be subject to return restrictions due to their nature or applicable laws.

3. How to Request a Return

To request a return, please contact our customer support team at [email protected] before sending the item back. Include your order number and the reason for the return.

Please wait for confirmation and return instructions from our support team before shipping the item. Returns sent without prior confirmation may not be processed promptly.

4. Return Shipping Costs

Return shipping costs are determined based on the reason for the return, the condition of the item, and the specific circumstances:

  • For returns due to personal reasons, a change of mind, ordering mistakes, or no longer needing the item, customers are generally responsible for return shipping costs.
  • If an item is defective, incorrect, or damaged during transit, we will determine the appropriate resolution and related costs based on the circumstances and responsibility.

5. Refund Processing

After an approved return has been received and inspected, we generally initiate the refund within 5–10 business days.

Refunds will be issued to the original payment method. The time it takes for the funds to appear in your account may vary depending on your payment provider or bank.

6. Product Issues and Customer Support

If you receive a defective apparel item, an item that does not match your order, or an item damaged during shipping, please contact us as soon as possible with your order information and relevant photos so that we can review the issue and assist you.

7. Statutory Consumer Rights

Nothing in this policy limits or excludes any consumer rights granted under applicable laws that cannot legally be waived or restricted.

If you have questions about returns or refunds, please contact us at [email protected].